Products Limited Warranty
Glass Components
Exterior Cladding Finish
Non‑Glass Components
Factory‑installed insulated glass units are warranted against seal failure caused by manufacturing defects that result in visible obstruction through the glass.
Standard insulated glass (≤ 60 sq. ft.): 10 years against seal failure resulting in visible obstruction.
Oversized insulated glass (≥ 60 sq. ft.): 5 years against seal failure resulting in visible obstruction.
Non‑tempered glass: 5 years against stress cracks due to manufacturing defects.
Specialty, decorative, and other glass features carry the same warranty, limitations, and exclusions provided by the original manufacturer. For complete terms, consult the applicable manufacturer documentation.
Non‑Glass Components
Exterior Cladding Finish
Non‑Glass Components
Hardware and operating components: 5 years against manufacturing defects.
Stainless steel hardware and PVD finishes in coastal environments (within 2 mile of a saltwater source): 5 years against abnormal finish deterioration. Other hardware finishes are not warranted in coastal environments.
Motorized/electronic operators: 2 years against defects in materials or workmanship.
Other electric operators and motorized accessories are covered per the original manufacturer’s warranty and limitations.
Exterior Cladding Finish
Exterior Cladding Finish
Exterior Cladding Finish
Standard exterior aluminum cladding finishes: 10 years against chalking, fading, and loss of adhesion.
Coastal aluminum cladding (within 2 miles of saltwater): 3 years against abnormal deterioration caused by corrosion and/or loss of adhesion. “Abnormal deterioration” means damage (peeling, flaking, blistering) beyond what is typical for ocean coastline environments.
Anodized/specialty exterior finishes: 5 years against manufacturing defects; not warranted in coastal environments.
Standard exterior composite cladding finish: 5 years against manufacturing defects.
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Interior Finish
Exterior Cladding Finish
Factory‑applied interior coated aluminum finish: 10 years against finish defects.
Factory‑applied interior anodized aluminum finish: 5 years against finish defects.
Natural color change or darkening of wood over time is not a defect. Raised grain and other natural wood variations may be enhanced by finishing and are not defects. Factory‑applied primer only is not covered. Factory‑applied wood primer must be painted in accordance with finishing instructions within 90 days of installation.
Warp (Doors)
Bow, twist, and warp are not considered defects unless in excess of 1/4 inch in the plane of the door. Wood and wood‑clad doors 8 ft or higher ordered without both sill and header locking hardware systems are not warranted against bow, twist, or warp. Action on claims for bow, twist, or warp may be deferred for up to 12 months after installation to allow acclimation to temperature and humidity conditions
Screens, WOCDs, and Sensors
Screens are not designed to prevent falls.
Window Opening Control Devices (WOCDs) are not substitutes for supervision and must be tested at least monthly per manufacturer instructions.
Factory‑installed sensors: 2 years against manufacturing defects. Park Avenue is not responsible for third‑party systems, their integration, or compatibility. Sensors are not substitutes for insurance and may not prevent property loss, damage, personal injury, or death
Disclaimers, Limitations, and Additional Terms
This Limited Warranty is the only warranty provided by Park Avenue, whether written or oral, express or implied. ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. Where implied warranties cannot be disclaimed, their duration is limited to the shortest permissible term and will not exceed the term of the applicable express warranty. Products or components not specifically covered by this Limited Warranty or another written warranty are provided AS IS.
IN NO EVENT WILL PARK AVENUE BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN NO EVENT WILL PARK AVENUE’S LIABILITY EXCEED THE PRICE PAID FOR THE AFFECTED PRODUCT OR COMPONENT. These limitations apply even if the exclusive remedy set forth herein fails of its essential purpose.
Certifications and ratings (e.g., WDMA Hallmark, NFRC) are not performance warranties and may vary by configuration and over time. Determining code compliance, suitability, flashing, sealing, drainage, and water management is the responsibility of the buyer, user, architect, contractor, installer, and/or other construction professional. Park Avenue is not responsible for inappropriate or faulty building design, construction, maintenance, installation, or product selection.
Park Avenue may, at its discretion, extend benefits beyond this Limited Warranty on a case‑by‑case basis. Any such extension shall not constitute a waiver of the terms herein.
16. Dispute Resolution; No Class Actions; Governing Law
You agree to assert all disputes or claims against Park Avenue solely on an individual basis and not as a representative or member of any class or collective action, to the extent permitted by law. You and Park Avenue agree to waive any right to a jury trial. Disputes shall be heard and decided by a court of competent jurisdiction in the State of Texas, and Texas law shall govern this Limited Warranty, without regard to conflict of law rules.
